What do you do at SCORE?

SCORE is a nationwide business mentoring organization that supports entrepreneurs and small business owners to start, grow, and succeed. We are a registered 501(c)(3) non-profit resource partner of the US Small Business Administration (SBA).

Who gives this advice?

The volunteers of the SCORE Northeast Massachusetts Chapter. We have over 40 retired and practicing professionals, business executives, and small business owners who want to share our expertise.

How much does it cost?

There is no cost for individual counseling. Some workshops or seminars have a small fee.

How often can I meet with SCORE counselors?

You can come back for as many sessions as you wish. Each session will last for approximately one hour. SCORE counselors will remain interested in your progress and will follow up to see how you are progressing.

What qualifies SCORE volunteers to give business advice?

The key qualification SCORE counselors bring to the table is real-world experience. SCORE volunteers have specific industry and general business expertise. Counselors may be retired business owners, business executives, or operations managers.

Are my business's secrets safe with SCORE?

Yes. All SCORE counselors honor the client's right to proprietary and confidential information. That information remains confidential as provided by the National SCORE Association's Code of Ethics. Each Counselor is required to reaffirm his or her personal commitment to the national Code of Ethics each year.

Where does SCORE Northeast Massachusetts operate?

We have multiple branches throughout Essex and Middlesex Counties. Most of the branches are hosted by local Chambers of Commerce but some are in banks or other sites. In most cases, our hosts help schedule our appointments as well as provide our meeting space.

If you're not located in Northeast Massachusetts you may wish to visit SCORE's national website to find a chapter more convenient for you.

How do I choose a location?

We suggest reviewing the branch locations where we counsel and the days that each branch counsels to determine which location is most convenient for you.

How do I make an appointment?

You may request an appointment using our online request form. Or, you may contact us with questions and we will get back to you with suggestions. Alternatively, you can call the branch location number listed for a particular branch location and request an appointment. Our hosts (chambers of commerce and banks) schedule our appointments for us, but they are not SCORE volunteers.

How do I cancel an appointment?

To cancel, please contact the person with whom you made the appointment, either by phone or email. We respectfully ask that if you need to cancel your appointment, please give us at least 24 hours' notice so that another client can fill your spot and maximize the value of our counselors' time. Thank you.

I have a question not answered here.

Please don't hesitate to contact us. We will be pleased to answer you.